Become a Stockist

Becoming a Stockist

We strive to build great relationships with each of our stockists and welcome input and feedback regarding our goods and services. As we continue to grow and build our brand, we recognize the importance of our retailers and appreciate your interest in IBROU. IBROU is committed to producing high-quality, unique products that will complement a variety of retailers. We aim to build lifelong relationships with our retailers and are committed to delivering only the highest quality products and the highest quality service.

To be considered as a stockist please complete our stockist application form and we’ll be in touch asap.

    Want to become a wholesale partner?

    We’d love to partner with you too! Please take a look at our wholesale terms and conditions below and let us know if you have any questions.

    Stockist Requirements

    Required Minimum Order -20 orders per color/shade

    As a Stockist you get to have the products for 20% off the original price

    For orders of 25 per item or more a discount of 25% off the original price will be provided

    For orders of 50 per item or more a discount of 35% off the original price will be provided

      Stockist Ordering & Payment

      Bronze – Minimum of 20 orders per color/shade and get 20% off the retail price.

      Silver – Minimum of 30 orders per color/shade and get 25% off the retail price.

      Gold – Minimum of 50 orders per color/shade and get 35% off the retail price.

      Orders can be made by email, online via our website
      Email: info@ibrou.com

      Payments for orders are required to be made via direct deposit, credit card (1.75% surcharge) Please note: that we do not accept cheques.

        Terms


        Retailers must agree to our Terms for approval and we reserve the
        right to discontinue sales to stores that fail to comply.

        Cancellations, Returns, and Exchanges

        We ask that any cancellations or changes to your order be submitted via email within 24 hours of placing your order. Any reductions to your order or cancellations not reported within 24 hours will be issued a restocking fee of up to 20% of the total, deducted from your order. Defective items may be exchanged for product or credit. Damaged or defective merchandise must be reported within five days of receipt. Refused packages will be charged full shipping, handling and any other charges incurred. We do not accept returns on unsold merchandise. All merchandise must be returned unopened, unused and in its original packaging.

        Shipping

        All orders are shipped from our warehouse in Ashfield, Australia. Unless other arrangements have been made, orders ship via courier. Please let us know if you’d like to request special shipping arrangements or if you’d like us to use your shipping account number. Any duties or customs fees incurred are the responsibility of the retailer. Invoices are sent via email at the time of shipment. Shipping costs are charged at the time of order and will be included on your final invoice.

        Turnaround Time

        We endeavor to make sure that all our products listed on our website are in stock and the pricing is up to date and correct. Our standard turnaround time is between 1-3 business days depending on availability and receiving payment authorization for a purchase. In the event that an ordered item is not in stock or we are unable to fulfill your order, we will let you know as soon as possible a revised turnaround time. Otherwise, we could offer an agreeable alternative item, or a full refund if necessary.

        Legal Stuff

        All work is copyright IBROU Work may not be reproduced, altered, or used without written permission from IBROU. All rights reserved. In purchasing any IBROU products, you agree that the terms and conditions will be interpreted under the laws of Australia.